Job ID: 19515
#DailyBankingServices #NordeaLodz #CustomerDataServices #FinnishTeam
Would you like to join our Customer Data Services team? We are now looking for a Junior Process Officer – Customer Data Services Team to join us in Łódź (it’s ca.1h from Warsaw, in the very heart of Poland) to deliver and develop great quality service and products to Nordea’s customers in Finland.
In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.
About this opportunity
Welcome to the Customer Data Services FI 1 team. We add value by delivering services and products with high quality and efficiency. As the Junior Process Officer – Customer Data Services Team, you’ll play a valuable role in keeping our delivery promises to our customers and stakeholders, and working on constant improvements.
What you’ll be doing:
- Proactively gaining process knowledge to provide required service level
- Handling routine tasks at the required level of quality and within time frame following guidelines/working instructions
- Co-operating with stakeholders across Nordea
- Identifying and proposing improvements within own area of responsibility to improve process efficiency, and reduce risk and cost
You’ll join an international team full of skilled people working towards common goals. The role is based in Łódź.
Who you are
Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.
To succeed in this role, we believe that you:
- Have a positive mindset and you are ready to take new challenges on daily bases
- Take matters into your own hands and are improvement driven
Your experience and background:
- English on good communicative level (at least B1+)
- Good command on MS Office Tools
If this sounds like you, get in touch!
Submit your application no later than 06/10/2023.
At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.
Please include permit for processing personal data in CV as following:
In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.
The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: nordea.com/en/doc/nordea-privacy-policy-for-applicants.pdf
We reserve the right to reply only to selected applications.