Job ID: 16884

Charismatic and talented – we are waiting for you!

Would you like to grow in the world of banking and join to open and friendly environment? We are now looking for a Junior Process Officer to join Account Services DK team.

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the Account Services DK team. We add value by handling account registration, associated account transactions, creating statements for both Commercial and Consumer customers. As the Junior Process Officer, you’ll play a valuable role in our team, but also get the chance to cooperate with teams across Customer and Account Services and with our Danish Stakeholders.

What you’ll be doing:

  • Working with account registration for private and commercial customers.
  • Handling associated account transactions and creating statements.
  • Cooperating with stakeholders and retained team situated in Denmark.
  • Developing yourself by learning different tasks connected with the daily banking services.
  • Helping continuously improve process routines with new ideas and inputs.

You’ll join a team full of dedicated team players who ensure high level of customer satisfaction on daily basis. The role is based in Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you:

  • Work well with others and always act with customer’s need in mind.
  • Are a quick learner, eager to gain new knowledge.
  • Communicate openly and like to work with others.

Your experience and background:

  • English on good communicative level (at least B1+).
  • Good command on MS Office Tools.
  • Have positive mindset and be ready to take challenges.
  • Ability to work as a team player.

If this sounds like you, get in touch!

Next steps

Submit your application no later than 31/05/2023.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at:

We reserve the right to reply only to selected applications.