The introduction lecture „Collection & Communication workshop” will be held on 28th of March 09:00-16:00.
The workshop covers the practical aspects of effective communication & collection process, with special focus on phone call, as a method of contacting customer for missing payment. It includes analysis of practical scenarios and role play game.
Webinar in English. Participants should have communicative English skills, B2 level at minimum.
Only registered participants will receive a link to the webinar. Log in and register using the application form below.