Job ID: 8056

Would you like to explore Securities Services area and have direct impact on trade execution? We are now looking for a Service Operations Officer to ​to strengthen our settlement and Corporate action teams.

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the Securities Services team. We add value by collaborating and making sure that we always provide best in class. As the Service Operations Officer you’ll play a valuable role in cooperation with custodians, brokers, agents, middle and front office to provide the best service to our clients. Our main focuses are securities settlement (both equities and bonds trades) and corporate actions (events on Nordea’s own holdings and lent/borrowed securities).

What you’ll be doing:

  • Daily settlement of securities,
  • Investigating, amending and matching transactions that have not settled automatically,
  • Investigating and resolving discrepancies between Nordea and custodian’s accounting books both cash and securities (reconciliation of securities and corporate actions),
  • Creating/changing standard settlement instructions,
  • Facilitating global income, mandatory and voluntary corporate actions for proprietary holdings and securities lending,
  • Managing market claims for proprietary holdings,
  • Taking part in various projects (implementing both banking legislation and process changes).

You’ll join a team where international collaboration is a standard. The role is based in Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you:

  • Have analytical and strong problem-solving mindset,
  • Focus on details combined with seeing wider perspective,
  • Are not afraid taking part in various discussions,
  • Working under pressure is not a problem for you.

Your experience and background:

  • Finance related university degree or equivalent professional experience will be an asset,
  • Proficiency in MS Office,
  • Good command of English (both spoken and written).

If this sounds like you, get in touch!

Next steps

Submit your application no later than 09/04/2023.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at:

We reserve the right to reply only to selected applications.